Visitor
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1 Message
Code puk
Hello my name is [Edited: "Personal Information"] I’m in Portugal and I have the international plan everything was fine but today my phone doesn’t work and is looking for senal now the phone ask my for mi code puk for have access to the internet I need that code thanks
XfinityAdrienne
Official Employee
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2.1K Messages
10 hours ago
Hey there, @user_o5npwv! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize for the experience with your phone not working internationally. Can you confirm that you have enabled data roaming on your device? You can find the steps here on how to enable it per devices. Please let us know.
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