Visitor
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2 Messages
Cellular data stopped working
I am in international travel and I was in India and it was working fine, but as soon as I am in UAE, my cellular stopped working altogether and shows 3G. I tried with Apple support and after discussing with them they determined it’s with Xfinity. Please help!!
XfinityEricB
Official Employee
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3K Messages
5 days ago
zaidisaj Thanks for reaching out to us for help with your mobile while traveling. We would be happy to assist you if you still need with getting it to work. I see you sent us a Direct message already, and I can continue with you there to get the problem resolved. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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