cellular data is not working

Hi there! Thanks for reaching out. I can understand the unbelief with the iOS version issue as I helped somebody else with the same concern. You've come to the right place. Our team of experts are dedicated to resolving mobile service concerns such as this over social media. We can help. Unfortunately, Xfinity Mobile doesn’t work with Apple devices that have outdated software. Here is what happens when the device is outdated.

• Your device may stop working properly
• You might lose cellular data, which means you can’t use the internet without WiFi.

What you can do:

• • You may need to buy a new device, or
  • You may need to bring a device that is compatible with Xfinity Mobile.