New Poster
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12 Messages
Can’t port a number from Verizon corporate account
trying to port from Verizon to new iPhone 15. Bought at Xfinity. Corporate Verizon accounts don’t use a pin to port I confirmed numerous times. Tried to use chat twice and called once no one at Xfinity mobile understood what’s happening. Can someone help. I’m very annoyed and willing to ditch everything. God this is such incompetence on both companies. We have the release request done and the info it won’t port
Accepted Solution
XfinityRichard
Official Employee
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1.3K Messages
3 months ago
Hi there, @scott2003lhs ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear about the issues you are having trying to port your number from Verizon, I definitely understand how frustrating of an experience this is for you. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
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scott2003lhs
New Poster
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12 Messages
3 months ago
Resolved. All Verizon’s fault. Thanks
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