Good afternoon user_jgc8me. I am happy to assist you further. I do have a few questions to better understand the situation. When you mention you can't enter your email messafes, are you having issues sending or receiving emails? Are you experiencing issues on the Xfinity.com website, or is this through a third-party mail app, like Outlook, Mail for Apple, or Mail for Android?
XfinityJon
Official Employee
•
1.8K Messages
7 hours ago
Good afternoon user_jgc8me. I am happy to assist you further. I do have a few questions to better understand the situation. When you mention you can't enter your email messafes, are you having issues sending or receiving emails? Are you experiencing issues on the Xfinity.com website, or is this through a third-party mail app, like Outlook, Mail for Apple, or Mail for Android?
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