Visitor

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1 Message

11/05/2026 12:06 AM

Cannot group text

Just switched to Xfinity Mobile. My phone is a Pixel 11.

Since the switch, I cannot send texts to groups. And when someone from the prior group texts the group. I do not get the text. 

In Google Messages settings, RCS chat has shown "Connecting" since switching to Xfinity (4 days ago). 

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Official Employee

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1.7K Messages

9 hours ago

Good day user_6ew4yp 👋 First and foremost thank you so much for joining the Xfinity Mobile family! We're happy to have you as part of ours, so we definitely don't want you to be held up when talking to yours! If your Google Messages shows RCS as “Connected” but the group chats aren’t working after switch, you'll want to ensure everyone in the group has RCS enabled and compatible devices. Can you confirm for me what iOS version your iPhone is currently on?

 

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