Calls disconnect after 30 minutes

Question

My calls disconnect after 30 minutes when I'm on my home network. Doesn't matter if I'm using my xfinity cell phone or my Alexa to make or receive a call. How can I stop this. It will just suddenly disconnect. I know it's not me because I use the speaker for hands free.

XfinityAmandaB · Answer

user_fih0g5 Thank you so much for your post for help with your calls dropping when connected to your home network. The Xfinity app is great for troubleshooting issues for both your mobile issues and your internet connection, so that would be my first recommendation. Have you by chance already attempted troubleshooting with that Xfinity assistant or the Xfinity app?

Network

user_fih0g5

Calls disconnect after 30 minutes

XfinityAmandaB

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