5 Messages
call guard keeps showing checking account status
All of a sudden now when I go into the Call guard app all it does is show "Checking account status ... please wait". I have tried multiple times and same issue. After an hour still showing the same message.
XfinityAlfonso
Official Employee
•
1.9K Messages
2 days ago
Hello user_ols0v7, thanks so much for taking the time to connect with us via our Xfinity Forums! Call Guard is an amazing app and a free additional feature to your Xfinity Mobile services when on Premium Unlimited!
Have you recently made any changes to your services away from Premium Unlimited? And are all requested app permissions active?
Using Xfinity Call Guard
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