Contributor
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31 Messages
Call drops calling a specific contact
Hello. I am not sure if this is on my end or the contact I'm calling.
I have a Samsung S20 Ultra. My sister has an iPhone. Up to recently I have been able to call her with no trouble. Now when I call her, I will either get a generic voicemail or the call will start to go through the connecting process and then after about 15 seconds the call drops. There's no ringing.
I have Xfinity Mobile, she has T-Mobile.
She can call me. I can't call her. I am not blocked at her end and she is not blocked on my end. I tried deleting her contact and created a new profile for her but that didn't help either.
I thought maybe it's some kind of network issue on her end, but everyone else can call her. We both rebooted our phones. Still no help.
I tried a network reset. Still nothing.
Kind of baffled. Any suggestions would be greatly appreciated. Thank you!
Mark
DreamSayerZ
Problem Solver
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649 Messages
4 hours ago
@mlevant1965 Try having your friend reset their network settings as well. Also make sure you both have any phone software updates installed.
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