Visitor
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1 Message
Address Change
I moved and no longer live in a Comcast area. I still have Mobile. I would like to change my address on the account. Can someone point me in the right direction to change that
Visitor
•
1 Message
I moved and no longer live in a Comcast area. I still have Mobile. I would like to change my address on the account. Can someone point me in the right direction to change that
XfinityAldrik
Official Employee
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2.4K Messages
9 hours ago
Thank you for reaching out to us @user_562ngr! I can understand wanting to make sure the address linked to your Xfinity Mobile services is your current address. Could you please send our team a direct message with your full name, full address, full previous address, phone number and email address? To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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