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Thursday, August 10th, 2017 12:00 PM

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ANSWERED: How to access Xfinity My Account app

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​How Can I Get the Xfinity My Account App?​

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​ ​​You can download the Xfinity My Account app for free from the App Store or Google Play.​​ ​

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​Downloading the Xfinity My Account App​

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​Just search online for "Xfinity My Account" or click on the links below:​

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​If you don't have an Apple or Android mobile phone, you can go to​​ ​​Xfinity My Account online​​.​

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​What Can I Do with the Xfinity My Account App?​

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​Let's show what you can do with the Xfinity My Account app.​

​Get the latest version of the Xfinity My Account app for up-to-date features and security enhancements:​

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​Xfinity My Account App Functions​

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​Do any of the following with the Xfinity My Account app:​

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​Billing:​

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  • ​See your bill​
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  • ​Make a payment - specify a payment amount, schedule a date and pay with: ​
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    • ​Credit/debit card - enter information or use your smartphone to take a snapshot​
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    • ​Bank account​
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  • ​Manage your billing preferences: ​
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    • ​Store payment methods​
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    • ​Sign up for Paperless Billing or automatic payments​
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    • ​See scheduled payments​
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    • ​Turn on Touch ID for bill details​
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​Account Information:​​ ​
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  • ​Change your display name​
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  • ​See your account number, address, email addresses, Security PIN and Xfinity Voice number(s).​
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​Appointments:​​ ​
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  • ​See date and time of appointment.​
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  • ​Reschedule or cancel repair appointments.​
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  • ​Find Xfinity Store locations in your area and get directions.​
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​See your Xfinity TV, Internet, Voice and Home services:​​ ​
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  • ​See devices and connections status.​
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  • ​Troubleshoot and restart your devices.​
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  • ​See your channel lineup or search for a channel.​
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  • ​Set up your remote control.​
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  • ​Change your WiFi network name and password for Xfinity Wireless Gateways.​
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  • ​See Internet Usage Meter (in select markets).​
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​Help & Support:​​ ​
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  • ​Request a call back from an Xfinity representative.​
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  • ​Search helpful FAQs.​
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  • ​Find out if there's an outage in your area.​
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​Additional Resource ​

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​https://www.xfinity.com/support/articles/get-my-account-app​

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​https://www.xfinity.com/support/articles/do-my-account-app​

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​https://www.xfinity.com/support/articles/my-account-app-apple-faqs​

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