Visitor
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2 Messages
Audio on Teams calls dropping out intermittently
I have latest version of Teams, MS365, and my Teams calls audio drops out sporadically and with it sometimes, the screen freezes. Everything comes back 10-15 seconds later. Sometimes I get "Poor network quality" message. I have seen numerous posts about this and no real solution. This also happens from time to time while streaming TV. I have the fastest internet service and what I think is the most up-to-date modem. I've cleared cache, and other supposed fixes but the problem still happens. I am ready to switch internet service providers as this has gone on long enough. I could use some help before I switch providers.
EG
Expert
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111.8K Messages
2 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section for assistance.
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