3 Messages

Wed, Aug 3, 2022 9:49 PM

xfinity voip charges

I was quoted a figure by xfinity of $14/month rental for the xFi Gateway + $10/month for the phone service + about $5 taxes, total less than $30/month.  For that, you get unlimited local and long distance calls in the U.S.  That is less than I pay for an AT&T copper landline.

AT&T also adds on additional charges for a "Federal Subscriber Line charge", "Government Fees and Taxes", etc., for a total of another $20.

My question is, if I use xfinity voice or VOIP, will there be additional charges and taxes?


Official Employee


88 Messages

12 d ago

Hi there, @user_3a86a4 Thank you so much for your time today! I'll be more than happy to get your questions answered regarding the monthly pricing to have Xfinity Voice. Please send me a private message with your full first and last name along with your full-service address so that I can assist you further.


Gold Problem Solver


23.9K Messages

11 d ago

"Please send me a private message" means, on any forums.xfinity.com page:

  • Click "Sign In" if that prompt is visible  

  • Click the "Direct Messaging" icon above or https://forums.xfinity.com/direct-messaging  

  • On the DM page click the "New message" (pencil and paper) icon 

  • The "To:" line prompts you to "Type the name of a person" but don't do that. It won't work.

      Instead, type Xfinity Support there. As you are typing a drop-down list appears.

  • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.

  • Type your message in the text area near the bottom of the window

  • Press Enter or tap the > icon to send it

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.


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