Quadro's profile

Contributor

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37 Messages

Tuesday, August 26th, 2025

Xfinity Voice is gone??????

Can't access it anymore, i click it nothing loads up, been this way for a week now. checked using my cell phones, same thing. Anyone else having this problem?????

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Visitor

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3 Messages

3 days ago

It was working fine for me this morning -- i'd like to know what happened too. No warning what so ever if they got rid of it for good. 

Visitor

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4 Messages

COMCAST SUPPORT...DON'T LAUGH..THIS ACTUALLY HAPPENED..SAID IT WAS MY LENOVO LAPTOP AND TRANSFERRED ME TO LENOVO TECH ON THE PHONE!!  I REMINDED THEM I HAVE 2 LENOVO LAPTOPS DOING THE SAME THING..QUITE A COINCIDENCE!  GLAD THIS ISN'T ONLY ME BUT A HEADS UP FROM COMCAST BEFORE THEY TOOK PAGE DOWN WOULD HAVE BEEN WELCOME.

Visitor

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1 Message

2 days ago

The online voice message portal is not working. I’m getting error 404 or screen freezes. I spent more than an hour with support yesterday, the person finally tried to access the portal himself and said it was not functioning. The person could not give me any further information or who else I could contact. It is still listed as a feature of the voice service and I have received no notice of its having been discontinued.

Visitor

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1 Message

2 days ago

Me too.  It's been several days.  Email works fine, but voice gives me the 404.  I've tried this on several machines including a linux box.  Always the 404.

Visitor

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1 Message

2 days ago

We need to claim a refund credit for days/hours service interrupted.  These services were paid for and not delivered.

Contributor

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37 Messages

@user_28a1j7​ usually after a few days if the problem still is happening, i called in or request a credit from chat. and they do it. and yea you're right, we are paying for it, so a credit always helps.

Visitor

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1 Message

1 day ago

Yes, what the heck!!!

Contributor

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37 Messages

I asked for a credit, they gave me 15$ dollars towards my bill. but still the voice thing is down, seems like they removed it and if they did, they might want to make a public announcement about it. 

Official Employee

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1.9K Messages

1 day ago

Quadro since this issue is happening on multiple devices send us a direct message, so we can help. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

Visitor

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4 Messages

Got voicemail in Private Mode today.  Didnt work yesterday.

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