Visitor
•
1 Message
Xfinity Support
Activated voice service yesterday. Still no dial tone. Tried all jacks on back of modem. Phone is full charged
Visitor
•
1 Message
Activated voice service yesterday. Still no dial tone. Tried all jacks on back of modem. Phone is full charged
XfinityDena
Official Employee
•
4.7K Messages
3 hours ago
@user_vndr0u
I am sorry to hear you are unable to use your Voice services. I want to make sure we are respecting your time and not repeat the steps you have taken previously. What additional troubleshooting steps have you taken? I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step.
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