Visitor
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1 Message
Xfinity SIP Server ?
Hello,
I am a noob to VOIP. I got VOIP thru Xfinity, and i got a new modem that supports VOIP.
The old analog phones work plugged in directly to the modem. However i wanted to get a VOIP phone, which i did. A Grandstream 1620. It has a dial tone, however all calls dialed result in a "No Response" error.
I went into the settings on the phone and everything is empty, i googled setting it up and there is a great tutorial on setting it up but it adds in a SIP server address and everything. I called Xfinity and the "tech" had no clue.
I need the phone line for work, what am i missing here?
CCShan
Official Employee
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443 Messages
1 year ago
u/maxamuusd Thank you for reaching out. Were you able to disable any of the SIP server settings on the phones configuration? Have you spoken with Grandstream regarding the errors?
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