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user_6lh8qq
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Friday, November 1st, 2024 3:51 PM

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Why am I seeing the number 2001000001 as a placed call on my landline phone log?

This number is showing up right after/before the call is transferred to Nomorobo.

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1 year ago

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XfinityTommy

Official Employee

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3K Messages

2 years ago

Howdy user_6lh8qq

Sounds like you have call forwarding or selective call forwarding setup. Have you checked on that? Appreciate you getting us in the loop. 

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michael30

New Poster

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2 Messages

1 year ago

Getting lots of calls from names of people or businesses that I don't know.

When looking at the call history on these calls on my xfinity call history its showing 2001000001.

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XfinityMichaelC

Administrator

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5.2K Messages

Hey @michael30! Thanks for reaching out to us on the Xfinity forums! I know it can be frustrating being bombarded with calls from people or businesses you don't know. Based on the information you have provided, it sounds like you have been a customer with us for a while. That number was set up in your call features to take advantage of the old voice2go feature that has been retired for quite some time now. Please have a look at your calling features based on this article: Manage Calling Features and Voicemail.

If you still are unable to locate that number in the features, feel free to circle back and let us know!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 year ago

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