Contributor
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26 Messages
We have a dial tone, can make calls out, but not receive. "not in service" message when calling in
When we call our home phone number it says "not in service". There is a dial tone. We can make calls out. What's going on?
Support opened a ticket but they said 24-48hrs before I will get a call to resolve this issue. Until then I have no phone.
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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john5246
Contributor
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26 Messages
6 years ago
They never ported our number over. We are switching from one triple play plan to another. Not sure why this happened.
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