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1 Message

Tuesday, July 7th, 2026 6:32 PM

Want to use my home answering machine instead of Xfinity voice email

I have a person at home who needs to use our home answering machine instead of Xfinity voice messaging.  How do I do this?

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Official Employee

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2.7K Messages

2 hours ago

 

user_v7mudj, that is a great question. Here is a link and some instructions that should help:
 

 

  1. Use your home phone to dial *99 or your Xfinity Voice number.
  2. Follow the recorded prompts to access your voicemail settings.
  3. Look for options related to disabling or turning off voicemail, which may vary by system.

If you encounter issues, you may need to contact Xfinity customer support for specific instructions related to your account.

For more detailed steps, refer to the Xfinity Voice help documentation.

 

For more details, see: https://www.xfinity.com/support/articles/setting-up-voicemail

 

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