Visitor

 • 

3 Messages

Tuesday, July 29th, 2025

Voice not working on my new Motorola router

I need help getting my new Motorola router to work with voice internet works after activating it the routers mt7711 

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Visitor

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3 Messages

4 days ago

[Removed: Personal Information]

(edited)

Official Employee

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552 Messages

2 days ago

Hello @user_d7a7d3 . We will want to check out the account to make sure everything is setup and showing correct for the new MT7711. Please send us a direct message with your full name and the service address to get started. 

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

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