Visitor
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3 Messages
Voice not working on my new Motorola router
I need help getting my new Motorola router to work with voice internet works after activating it the routers mt7711
Visitor
•
3 Messages
I need help getting my new Motorola router to work with voice internet works after activating it the routers mt7711
user_d7a7d3
Visitor
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3 Messages
1 month ago
[Removed: Personal Information]
(edited)
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XfinityMatthew
Official Employee
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730 Messages
1 month ago
Hello @user_d7a7d3 . We will want to check out the account to make sure everything is setup and showing correct for the new MT7711. Please send us a direct message with your full name and the service address to get started.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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