Visitor
•
1 Message
Voice Mail Not available
Trying to setup voicemail, *99 tells me my voice mailbox is not available. How do I fix this?
Visitor
•
1 Message
Trying to setup voicemail, *99 tells me my voice mailbox is not available. How do I fix this?
XfinityOrlandoM
Official Employee
•
1.5K Messages
5 months ago
@GtvH
Please send us direct message so we can make sure you have the voice mail option on your account.
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon in the upper right - it looks like a chat bubble
• Click the "New message" (pencil and paper) icon just to the right of Conversations
• Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
• Type your message in the text area near the bottom of the window
• Press Enter to send it
To expedite your request, we ask that you please include your name, the account holder name (if different), and the service address
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