OPDooper1's profile

Regular Visitor

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2 Messages

Thu, Nov 5, 2020 10:00 AM

Voice Activation

Switching voice from ATT.  ATT is now deactivated.  Xfinity is pending.  Action needed on my part or will Xfinity complete the activation?  I assume modem Jack "Tel1" is correct.  Will my old phone work or is there an adapter?  

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

Did you personally deactivate AT&T?

Regular Visitor

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2 Messages

7 m ago

No, Xfinity made the request.  Only instruction from store CSR was to plug phone into back of the Wireless Gateway.  "Tel"l light is off.

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

If it’s been ported and modem provisioned, Tel1 light should be lit. If not, try a reboot and/or call in to get provisioned properly

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