Skip to main content

    Support

    Offers

OPDooper1's profile
OPDooper1
1st Reply
1st Topic
Conversation Starter

Contributor

 • 

22 Messages

Thursday, November 5th, 2020 10:00 AM

Closed

Voice Activation

Switching voice from ATT.  ATT is now deactivated.  Xfinity is pending.  Action needed on my part or will Xfinity complete the activation?  I assume modem Jack "Tel1" is correct.  Will my old phone work or is there an adapter?  

Question

 • 

Updated 

5 years ago

811

3

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

CCAndrew

Gold Problem Solver

 • 

25.9K Messages

5 years ago

Did you personally deactivate AT&T?

0

0

OPDooper1

Contributor

 • 

22 Messages

5 years ago

No, Xfinity made the request.  Only instruction from store CSR was to plug phone into back of the Wireless Gateway.  "Tel"l light is off.

0

0

CCAndrew

Gold Problem Solver

 • 

25.9K Messages

5 years ago

If it’s been ported and modem provisioned, Tel1 light should be lit. If not, try a reboot and/or call in to get provisioned properly

0

0

forum icon

New to the Community?

Start Here