Visitor

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1 Message

10/02/2026 5:21 PM

Trying to Port Home Phone # to Comcast Home Phone

I have TV from 2008. I added Internet 09/14/2026 which is fine. I also ported my ATT VOIP home phone number to Comcast Home VOIP phone 09/14/26. 

My ATT phone is still working, but my port has not been completed.

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Official Employee

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3.7K Messages

2 days ago

Hi there @user_e1buq4 Could you please send our team a direct message with your full name and full address? To send a direct message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

 

How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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