Can I use a modem without a phones outlets for my service?
If you are asking about their Voice home phone service, you need a modem or gateway with telephone jacks. See https://www.xfinity.com/support/devices and be sure to check the "Voice/Telephone enabled" box. Also check the "All Compatible Devices" link near the bottom of that page. If you don't have Voice service you don't need a Voice device.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
@user_runldk Do you have Voice Services? Are you speaking about the in-home phone jacks? As @BruceW mentioned you would want to visit the link: https://mydeviceinfo.xfinity.com/ to check on compatible modems and make sure to check the "Voice/Telephone enabled" box if you have home phone services. As long as the modem is a modem/ router combination you would not need to get separate equipment. I want to let you know that there are great benefits to using our Xfinity modem https://www.xfinity.com/support/articles/why-rent-wireless-gateway.
BruceW
Gold Problem Solver
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25.6K Messages
6 months ago
If you are asking about their Voice home phone service, you need a modem or gateway with telephone jacks. See https://www.xfinity.com/support/devices and be sure to check the "Voice/Telephone enabled" box. Also check the "All Compatible Devices" link near the bottom of that page. If you don't have Voice service you don't need a Voice device.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityDena
Official Employee
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2.1K Messages
6 months ago
@user_runldk Do you have Voice Services? Are you speaking about the in-home phone jacks? As @BruceW mentioned you would want to visit the link: https://mydeviceinfo.xfinity.com/ to check on compatible modems and make sure to check the "Voice/Telephone enabled" box if you have home phone services. As long as the modem is a modem/ router combination you would not need to get separate equipment. I want to let you know that there are great benefits to using our Xfinity modem https://www.xfinity.com/support/articles/why-rent-wireless-gateway.
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