Hi there, @user_e07ad5 Thank you for taking the time to reach out regarding your SPAM concerns. You can go to https://www.xfinity.com/support/articles/change-spam-blocker-settings which is a great self-help article that will walk you through the settings to stop those calls.-Richard
Hi XfinityRichard, I have visited your site, https://www.xfinity.com/support/articles/change-spam-blocker-settings and set all high, medium and low risk spam calls to Block. However, this is not effective. I am still receiving 6-8 land line calls daily that are marked SPAM. What else can I do to actually block these calls?
Hello, @user_e07ad5 thank you for following, and completely understand wanting to look at other options that can be utilized after setting up Spam Blocker.
Call Screening is a good feature you can utilize to help block unwanted calls: https://www.xfinity.com/support/articles/call-screening
Anonymous Call Rejection is another available feature that can help stop calls: https://www.xfinity.com/support/articles/rejecting-anonymous-calls
I also found this document on our website that has some additional information that may be helpful: https://www.xfinity.com/support/articles/voice-unwanted-calls
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
user_648754
Visitor
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3 Messages
4 months ago
So what !!! HOW TO STOP THEM? is what I want to know. 10 to 20 Calls a day. Watching for an ANSWER.
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XfinityRichard
Official Employee
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3.4K Messages
4 months ago
Hi there, @user_e07ad5 Thank you for taking the time to reach out regarding your SPAM concerns. You can go to https://www.xfinity.com/support/articles/change-spam-blocker-settings which is a great self-help article that will walk you through the settings to stop those calls.-Richard
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