2 Messages

Wed, Apr 28, 2021 2:57 PM

Request to speak to a supervisor- customer support ASAP

Contacted Xfinity on Tues., April 27, 2021, about Escalation ticket #IH159670672, and requested to speak to a supervisor ASAP.   



Official Employee


83 Messages

2 m ago

Good morning @user_9bcb2c welcome to our Xfinity Community Forums and I apologize for your previous experience with your new phone number. You have reached the right place and I am happy to assist. May I please have you send us a private chat message by clicking on the chat icon at the top right of the page. Make sure to select 'Xfinity Support' (you will not find by specific agent names) 

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