Wed, Apr 28, 2021 2:57 PM
Contacted Xfinity on Tues., April 27, 2021, about Escalation ticket #IH159670672, and requested to speak to a supervisor ASAP.
2 m ago
Good morning @user_9bcb2c welcome to our Xfinity Community Forums and I apologize for your previous experience with your new phone number. You have reached the right place and I am happy to assist. May I please have you send us a private chat message by clicking on the chat icon at the top right of the page. Make sure to select 'Xfinity Support' (you will not find by specific agent names)