2 Messages

Wed, Apr 28, 2021 2:57 PM

Request to speak to a supervisor- customer support ASAP

Contacted Xfinity on Tues., April 27, 2021, about Escalation ticket #IH159670672, and requested to speak to a supervisor ASAP.   



Official Employee


82 Messages

2 m ago

Good morning @user_9bcb2c welcome to our Xfinity Community Forums and I apologize for your previous experience with your new phone number. You have reached the right place and I am happy to assist. May I please have you send us a private chat message by clicking on the chat icon at the top right of the page. Make sure to select 'Xfinity Support' (you will not find by specific agent names) 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here