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user_1048c2
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7 Messages

Monday, February 27th, 2023

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Release of home phone number to port to another service

How do I get my home phone # release to port to another service provider?

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3 years ago

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CCJay

Official Employee

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618 Messages

3 years ago

Thanks for reaching out, @user_1048c2. The new service provider places the order to request the number. We can verify it on our side if you've already made the request. 

 

To send a direct message [private message]:

  •    Click "Sign In" if necessary
  •    Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
  •    Click the "New message" (pencil and paper) icon
  •    The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
  •    - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
  •    - An "Xfinity Support" graphic replaces the "To:" line.
  •    Type your message in the text area near the bottom of the window
  •    Press Enter to send it

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