Hi there, Gagabev6! We will need to restart the line so you can get that ported to the new provider. Is this an Xfinity Mobile line or a Xfinity home phone? Were you already in the porting process when it disconnected or had that not started at all yet?
XfinityRay
Official Employee
•
3K Messages
27 days ago
Hi there, Gagabev6! We will need to restart the line so you can get that ported to the new provider. Is this an Xfinity Mobile line or a Xfinity home phone? Were you already in the porting process when it disconnected or had that not started at all yet?
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