Porting landline number from other carrier to xfinity

I had to move my cable/phone to xfinity recently because of a move.

At the store before I moved, they said once I got the WiFi set up the landline would start working immediately with my same number, no set up required and no waiting. I found that not to be true but I chatted with xfinity and got the landline working, at first with a different number, but the person I chatted with said they would port the old number and it would take 24-48 hours. After 48 hours another person I chatted with said it could take up to 10 days but that I could check the status of the porting on the app. I have not been able to find where I can check the status on the app and I keep getting directed to an FAQ that says it takes one business day to port one landline number. 

If the porting is in process I can accept that, but is there actually a way to check the progress or speed it along?