Visitor
•
1 Message
Please restore voicemail
I had several voicemails of sentimental value, and today when I looked, the voicemail folder is empty. Before you ask, the Trash is also empty.
Please restore the voicemails.
Visitor
•
1 Message
I had several voicemails of sentimental value, and today when I looked, the voicemail folder is empty. Before you ask, the Trash is also empty.
Please restore the voicemails.
XfinityRay
Official Employee
•
3.5K Messages
27 days ago
Hi there, @user_qf8aat. Thank you for reaching out about the missing voicemails. I understand having certain ones saved that mean a lot. We appreciate the steps you took to check the deleted folder for them. We will need to access your account to see if those can be restored. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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