Visitor
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1 Message
Please help with my number
I have had the same phone number for like 50 years at this house . I even had the number on my Xfinity landline service. Well somehow my phone service was turned off . Well I had it turned back on when I realized it and they didn't give me my number back . Well I have talked to 7 agents and they promised it would be ported back in . But it still hasn't been fixed . What do I do to get my number back ?? I want answers please . 7 agents 5 text 2 on the phone in person. Need my number back please 🙏 🙏
XfinityAlfonso
Official Employee
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2.1K Messages
17 minutes ago
Good evening user_ucfjis thank you so much for taking the time to reach out here via our Xfinity Forums, and for being our longtime and valued Xfinity subscriber! We would love to do everything we can to recover that number that's been with the fmaily for so many years.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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