@user_ctspa3 Thank you for taking the time to reach out to us here on our Xfintiy Forums. Can you provide a little more information for us so we can better assist? Are you referring to the coaxial cable going to the modem itself or the phone line that would run from the modem to your phone?
XfinityBillie
Official Employee
•
2.6K Messages
10 months ago
@user_ctspa3 Thank you for taking the time to reach out to us here on our Xfintiy Forums. Can you provide a little more information for us so we can better assist? Are you referring to the coaxial cable going to the modem itself or the phone line that would run from the modem to your phone?
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