U

Visitor

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1 Message

Wed, Oct 13, 2021 4:15 PM

phone nuymber i can call re internet

Need to have name change on Data Base for my home phone [Edited: "Personal Information"]. It gives the wrong name.

Responses

Official Employee

 • 

274 Messages

2 d ago

@user_bdccad

Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

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