Visitor

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2 Messages

Thursday, August 7th, 2025

Phone not working on the xb8 modem everything else is working

New xb8 modem no dial tone not working Internet Wi-Fi is working 

Oldest First
Selected Oldest First

Official Employee

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2.2K Messages

2 days ago

Hi there, @user_4998f0 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you are having trouble with your Xfinity Voice service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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