cadcirjack's profile

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2 Messages

Tue, Apr 2, 2019 7:00 PM

Phone not working after installing new modem

Installed a new modem today.  Internet and TV are working fine but phones are not.  They were working before I took the old modem off.

 

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bobhc

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141 Messages

2 y ago

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2 Messages

2 y ago

Thanks for trying to help.  None of the modems pictured are the one we just got. 

 

After an hour with Comcast  support and two days of waiting for level 2 support we came home to working phones and a voicemail saying they had to do some re-programming on their end.

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