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1 Message
04/25/2026 4:24 PM
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phone no longer working - displays the message 'Check Tel line'
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Official Employee
2.3K Messages
7 months ago
Hello @sallyandlarry That error usually indicates an issue with the lines or modem. Please make sure all connections are tight and plugged in and reset the modem. If it still isn't working there are additional troubleshooting we can do.
XfinityMatthew
Official Employee
•
2.3K Messages
7 months ago
Hello @sallyandlarry That error usually indicates an issue with the lines or modem. Please make sure all connections are tight and plugged in and reset the modem. If it still isn't working there are additional troubleshooting we can do.
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