Good Morning, @user_wlaaa1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your phone calls not going past the 1 ring. Have you attempted to update the number of rings before your voicemail picks up? You can find the steps here. Please let us know if that helps with the calls disconnecting after 1 ring.
XfinityAdrienne
Official Employee
•
2.1K Messages
22 hours ago
Good Morning, @user_wlaaa1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your phone calls not going past the 1 ring. Have you attempted to update the number of rings before your voicemail picks up? You can find the steps here. Please let us know if that helps with the calls disconnecting after 1 ring.
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