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Thursday, July 16th, 2026 2:33 PM

Phone hangs up on incoming calls

Phone hangs up after 1 ring on incoming calls

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22 hours ago

Good Morning, @user_wlaaa1! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your phone calls not going past the 1 ring. Have you attempted to update the number of rings before your voicemail picks up? You can find the steps here. Please let us know if that helps with the calls disconnecting after 1 ring. 

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