Visitor
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5 Messages
Phone call knocks out inyternet
When I receive a phone call, at least once or twice a week, it knocks out my internet and must restart my modem. For the amount of money I’m paying, not only am I missing phone calls, but wasting my time resetting my modem!
XfinityTimothyA
Official Employee
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302 Messages
23日前
@Gay72 Thank you for bringing this to our attention. I can understand how frustrating this would be. We would love to look into this for you. Does this happen randomly or do you notice happening during certain times of the day?
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Gay72
Visitor
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5 Messages
23日前
It usually happens when someone calls my home with a cell phone. Happens at different times of the day.
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