Visitor
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2 Messages
People Can't Hear Me
Often, on my home phone, halfway through the call people can't hear me, but I can hear them. I bought a new phone thinking that was the problem but it was not. I have seen other people on this forum with the same problem but I don't see any solutions. Help?
XfinityBenny
Official Employee
•
1.3K Messages
5 hours ago
@user_4wo4ej Thanks for adding your own post about this. We appreciate it and can help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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