Visitor
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1 Message
Number Won’t Port During Move
I moved over the summer and my number I’ve had for 15 years ported fine.
I just moved again two weeks ago in the same area and support is saying it cannot be ported. There has to be a way,l. If I had moved providers I could have ported off xfinity, why can’t they port it within their own system?
CCJodie
Problem Solver
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1.3K Messages
4 years ago
@user_324471 Hi there! Sorry to learn about the porting issue! We can look into that for you.
Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.
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