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Friday, November 15th, 2024 5:05 PM
We have loud noise on phone line
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Problem Solver
•
609 Messages
1 month ago
Check your phone cords for damage. Even small nicks and cuts can cause noise on your line. Replace any damaged cords.
If the problem only happens with one phone, try plugging a different phone into the jack and place a call from the new phone
to see if the issue is resolved.
Official Employee
1.2K Messages
@user_qdcz60 Thanks for bringing your phone concerns to our attention. I know that noise on the line can interfere with your phone experience.
I would like to troubleshoot with you to resolve this.
Are you using a cordless phone?
Is your phone plugged into the back of your modem or the wall outlet?
Is the noise on multiple phones?
MikeB39A
Problem Solver
•
609 Messages
1 month ago
Check your phone cords for damage. Even small nicks and cuts can cause noise on your line. Replace any damaged cords.
If the problem only happens with one phone, try plugging a different phone into the jack and place a call from the new phone
to see if the issue is resolved.
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0
XfinityKei
Official Employee
•
1.2K Messages
1 month ago
@user_qdcz60 Thanks for bringing your phone concerns to our attention. I know that noise on the line can interfere with your phone experience.
I would like to troubleshoot with you to resolve this.
Are you using a cordless phone?
Is your phone plugged into the back of your modem or the wall outlet?
Is the noise on multiple phones?
0
0