princessstevie's profile

New Poster

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1 Message

Tue, Jan 5, 2021 1:00 PM

No phone service

I have 6 land lines that I am charged for and only 3 can I make and received calls. This is an issued I have been dealing with since I first moved from verizon to Comcast. Several techicans including a supervisor  have been here, but, cant seem to correct the problem.  This is the new  year if it can'/t be resolved then I am g oing to leave Comcast . I also have a separate fax line, people are telling me that they are having difficulty getting through. One of the pohiones that I can'/t use is in my bathrrom, that has been placed there for emergency purposes.

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

5 m ago

Do you mean 6 phone outlets with one number instead of 6 land lines (it makes it sound like you have 6 phone numbers)? Sometimes interior phone wiring is impossible to fix because of shorts. Why not plug a base unit into the modem and spread satellite phones where you don’t have dial tone and be done? If you’ve been through multiple techs etc, posting here isn’t going to change anything, at the end of the day if you want it fixed those techs/supervisors were your best bet.

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