New Poster
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No phone jack
We are moving to a new home. The room which we want to set up as an office only has a cable jack but no phone jack. Is it possible to put a modem there and set up WiFI? Please help. Thank you.
New Poster
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1 Message
We are moving to a new home. The room which we want to set up as an office only has a cable jack but no phone jack. Is it possible to put a modem there and set up WiFI? Please help. Thank you.
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ComcastAlly
Official Employee
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1.9K Messages
2 y ago
Hello, LindaJC50! Thank you for reaching out to us here on the forums. You should have no issues hooking up the modem in that outlet as long as it's active. If it's not active, we would just need to send out a technician.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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