LindaJC50's profile

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1 Message

Mon, May 20, 2019 10:00 AM

No phone jack

We are moving to a new home.  The room which we want to set up as an office only has a cable jack but no phone jack.  Is it possible to put a modem there and set up WiFI?  Please help.  Thank you.

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ComcastAlly

Official Employee

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1.9K Messages

2 y ago

Hello, LindaJC50! Thank you for reaching out to us here on the forums. You should have no issues hooking up the modem in that outlet as long as it's active. If it's not active, we would just need to send out a technician. 

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