Visitor

 • 

1 Message

10/31/2026 3:45 PM

No home phone service

Install new modem last week. Internet works. Home phone line doesn’t work.

Oldest First
Selected Oldest First

Visitor

 • 

1 Message

4 hours ago

I have to same problem. No help so far from xfinity.

Official Employee

 • 

3.5K Messages

2 hours ago

 

user_43e2j8 Hello! Thank you for reaching out. We are sorry to hear that your home phone isn't working after replacing the modem. We believe this should be an easy fix, and we'll be happy to help! Please send a Direct Message with your full name and address.

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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