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1 Message
Saturday, June 27th, 2026 3:41 AM
No dial tone on home phone no dial tone at router phone connections
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Official Employee
2.9K Messages
2 hours ago
user_e2k2h9 Good morning! Are you still having the same issue? I would advise attempting to unplug phone line from the Tel-1 port on the modem and then reconnecting the line. That should clear up the dial tone issue.
XfinityTommy
Official Employee
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2.9K Messages
2 hours ago
user_e2k2h9 Good morning! Are you still having the same issue? I would advise attempting to unplug phone line from the Tel-1 port on the modem and then reconnecting the line. That should clear up the dial tone issue.
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