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user_9dofcv
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Visitor

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2 Messages

11/12/2026 3:23 AM

No dial tone.

I already had the internet and deceided to add a voice landline. I ordered it. Was sent a pin and not sure what i am to do now. Assistance please. 

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55 minutes ago

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XfinityThomasA

Official Employee

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4.1K Messages

3 hours ago

 

user_9dofcv -Welcome to the Xfinity Community Forums, and thank you for choosing Xfinity! Your Xfinity Voice account uses a 4-digit Voice Security PIN as an added layer of security. It helps authenticate your identity before accessing sensitive Voice account information, including billing details, call history, and call detail records.

For additional guidance, I’ve included an article below that walks through how to view and update your Voice Security PIN.

View or change your Xfinity Voice Security PIN

 

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