Frequent Visitor
•
11 Messages
No dial tone.
No dial tone. Calls are going directly to voice mail. Restarted Gateway and checked all phones. Still an issue.
Frequent Visitor
•
11 Messages
No dial tone. Calls are going directly to voice mail. Restarted Gateway and checked all phones. Still an issue.
EG
Expert
•
112.9K Messages
10 days ago
The concern is not "Community Center / Guidelines" help related............ Topic moved here to the proper help section for assistance.
(edited)
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XfinityAmira
Official Employee
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4.3K Messages
8 days ago
Hello bholly1191! Thanks for visiting our Xfinity Forum. I am sorry to hear your landline is down, I definitely understand how important it is to get that service back up and running. Thanks for the troubleshooting you've done on your end. My team would be more than happy to further troubleshoot this with you. I see you have already sent us a direct message, so we will continue with you there. Please be reminded that;
Sending unsolicited direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast-verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads-up for future reference, but I look forward to further assisting you.
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