No dial tone

Hello, @IndigoRo! Thank you for creating a post to let us know about your dial tone concerns. I'm sorry to hear about the trouble you've had, and I'd love to see what else we can do to help :) Our team is amazing to work with because we'll always do whatever we can to review and resolve issues quickly. This may take some further diagnosing and troubleshooting, so could you please send our team a direct message to continue?

To send a direct message:

• Ensure you are first signed in, then you will see a chat box icon at the top right of your page. Click that or follow this link here: https://forums.xfinity.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type 'Xfinity Support'.
• Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.

To expedite your request, we ask that you please include your name and the service address alongside a detailed summary of your request/question. Thank you!